We have been customers of Wells Fargo bank for about two years. We are currently in the process of seeking out a more honest bank to switch our accounts to.
Wells Fargo has made it a habit of fabricating overdraft charges every month and in all has probably stolen more than $1000 from us by doing this. They do this by 'moving around' charges so that if we come close to 'going over' they can charge more overdrafts by putting smaller charges towards the end.
They do this by charging Overdraft fees on the SAME day we make large deposits. They do this AFTER we have deposited the money; acting as though it was not yet in there.
They do this by placing a 'hold' on our PAYCHECKS when we deposit them. Our PAYCHECKS! They will not clear them until midnight that day or sometimes not until midnight the NEXT day. These are paychecks from known, reputable companies.
Despite REPEATED efforts over the years (ten times) of talking with a banking representative, they have only agreed to take off a charge ONCE. Most all of our phone calls to the bank results in them 'talking down' to us and suggesting that we manage our money better.
This company is shady at best and does NOT have the customer's best interest in mind. We would very much be willing to participate in a class-action lawsuit, if anyone is pursuing one.
I would definitely recommend that people watch out for this bank and not let them get a hold of your hard-earned money like they have done to us and so many others.
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