Usacomplaints.com » Business & Finance » Complaint / Review: Fit Factory - Unauthorized charges. #376959

Complaint / Review
Fit Factory
Unauthorized charges

A special offer that apparently comes with the Acai berry sample that is a hoax in and of itself just read below. Anyway a $29.95 charge showed up on my checking account online and is listed with there 866 # unlike the acai berry which goes under IP mybodyphysique. I had to call them and rant and rave for 15 minutes and finally got my money back or suppose to be refunded in 3-5 days I did get a confirmation number. Hopefully I guess we will see. But dont ever succumb to any special offers on the net again!!!

Company information:

Extreme Acai berry sample

Florida

United States

Phone: 1-877-350-8480

Heidisweighlossstory.com

I ordered Extreme Acai Berry free sample suppose to be only $3.95 for shipping. Well one week later my check card was charged $29.95 from www.fit-fac.com and another wk later yesterday was charged for $89.31. I have found info stating that 90 dopllar charge will continue to renew each 30 days on my account. I never received any product from the intitial $3.95 let alone a monthly shipment. I called the fit fac number 866-407-1022 and ranted adn raved for 15 minutes and finally got my $29.95 back with a conf # that it will be posted in 3-5 days. I have called the Acai ppl several times to only keep getting disconnected. I went to my bank yesterday evening disputed the 89.31 plus the intital 3.95 and have to wait ten days to see if they are able to reach the ppl to get my money back. Also am without a check card for 2 weeks while I wait on my new one to come in the mail. As anytime you dispute a charge you have to cancel and start over. This is rediculous. These are totally hidden charges to the customers when supposedly ordering the "so called FREE" sample. I will never order any special offers again via internet. So far I have had no trust issues with internet purchasing until now. Let alone Acai ppl sell your card info. To the company called www.fit-fac.com which is unethical to say the least!!! Theses ppl should have their pants sued off and go to prison for embezzling from ppl.


Offender: Fit Factory

Country: USA
Site:

Category: Business & Finance

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