I was working in Augusta Ga, one day I checked my balance only to find out that my account was overdrawn. I went into my local branch office to see how this happened. I was told that I had transaction from two companies that I have never had any business dealings with. So I filled out the fraud form and assumed that all would be taken care of.
Well it was not, and after many months of trying to get this issue resolved, just today I was on the phone with Wachovia headquarters and was told that this matter can be resolved if 'I' paid the $194.00 in overdraft charges!!!
I need to pay overdraft charges in order to correct a problem that 'They' allowed? Also when I moved to Virginia Beach I was in a branch office still trying to resolve this issue the lady whom I was talking to informed me that there was just (as I sat there) another transaction being done on my account, I thought surely this would help my case..
Sadly it did not. All I can say is consumers beware and if it is at all possible find another financial institution to handle your hard earned money!
0 comments