Pursued loan with Superior Lending Ltd.
Location at:
1080 Holcomb Bridge Rd. Roswell, GA 30076
Joanne Gregory (Loan Representative)
Direct Number: 678.954.7444
1.866.786.5010 Ext. 3208
Loan was for $25,000. I have loan documents indicating I had to pay $3,100 for insurance on the loan.
On 10/21/08 using Money Gram I sent two payment to these individuals.
1. Michelle Staubyn Hamilton, Ontario CA $1,500
Money Gram Reference Number: 54109527
2. Sharon Humphrey Stoney Creek, Ontario CA $1,600
Money Gram Reference Number: 96779998
I have recorded phone conversations with Joanne Gregory (Loan Representative) and another Customer Service Representative from Superior Lending Ltd. Acknowledging that I sent this money. I also have the two of them stating for me to fax them the receipts for the Money Grams, and I would be reimbursed the sending fees.
Joanne Gregory stated I would receive my loan direct deposit into my checking account no later than 3P.M. On Thursday October 23. I spoke to Joanne Gregory on the morning of Thursday October 23; and she again confirmed that I would receive my loan by 3P.M. That day. Shortly after our conversation I was called by a Superior Lending Ltd. Representative stating that Ms.
Gregory misquoted me the insurance amount, and I needed to send $400.00 more dollars. I stated I didn't have the money to send, as well as referring back to my loan document which states I only had to send $3,100. I requested a refund of my loan plus sending fees.
The Customer Service Representative stated he would have to email me a "Refund Request Form, " so they could verify it was me asking for a refund. I asked to speak to a Supervisor and I was told the Supervisor was out to lunch, and they would have to call me later. I never received a phone call from the Supervisor nor a "Refund Request Form."
I have contacted these agencies and/or individuals to assist me in this matter.
1. Georgia Better Business Bureau
2. Roswell, GA Police Department
3. Recol
4. Georgia Department of Banking and Finance
5. Georgia Department of Insurance
6. Harold Kirtz (The Federal Trade Commission)
7. FBI (Minneapolis, MN Office)
8.internet Crime Complaint Center (IC3)
I will gladly aid these agencies and individuals in investigating my situation. Any further assistance from this agency will be greatly appreciated. I will continue to conduct my own investigation into this situation, and submit any information I obtain, to the proper agency.
Thank you
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