Usacomplaints.com » Business & Finance » Complaint / Review: TD Banknorth - Incompetent customer service!. #353759

Complaint / Review
TD Banknorth
Incompetent customer service!

As though I really could not dislike this lender anymore then i currently do...

After paying your day purchasing routes along with other products for an upcoming journey and utilizing my TD Banknorth card for several of it, i thought I might aswell purchase a brand new card lastly because the one I've now's fairly pummelled. I named the 800-number for them-and experienced to typical 10 moments of repeated telephone selections that try to cause you to do items via a computer. I eventually got a individual and requested about purchasing a brand new card. "not a problem". She said. A brand new one is likely to be visiting you in 10-15 times using the same consideration # but a brand new termination day along with a fresh 3-digit security rule about the back. At that time I had been pleased and had that been the finish of the tale, there could be no problem.in the end, previously, whenever you purchase a brand new card, itis nothing more a pieice of plastic until you activate it. Untill you need to do trigger it, your previous card operates exactly the same. Nicely NOT TOO with TD Banknorth! She continues to inform me that while my present card may perform good from anywhere I take advantage of it having a card reader, it'll NOT use ANY online or telephone deal that need an expiration day and safety rule. I expected her why and he or she stated the moment she place in the request a brand new card, it immediately changes the data within the program. Therefore today ANYTHING i purchased online today and within the telephone is likely to be DECREASE! I informed her "Overlook it, i dont need a brand new card today" and he or she stated, the change CAn't be corrected. Exactly what the heck? Why can you create LASTING modifications to someones consideration that'll trigger any acquisitions they've designed to decrease WITHOUT WARNING THEM FIRST!!! Had she said "Before i obtain a brand new card, remember that any acquisitions you created online is likely to be declined" I'd have informed her forget it. But informing me following the reality? I had been angry. She then claims, "Properly the brand new card is likely to be therein 10-15 times" like this makes it better. After yelling as of this nitwit after which a boss, they decided to fedex me a brand new card to become within two times at their cost. It nevertheless doesn't support me TODAY. Today I'll appear questionable and also have to re do each one of these purcahses because of TD Banknorth all over again being run by complete fools. I dislike this lender, but will there be much better bank in Bulk?


Offender: TD Banknorth

Country: USA   State: Massachusetts

Category: Business & Finance

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