I responded to an e-mail ad regarding grant funding available and a free software CD which suposedly laid out most effective procedurs for conducting grant searches. I was requested to give credit card information to cover the $1.99 mailing cost for the CD. I never received any CD from Dr John Porter or his Grant Academy, though the $1.99 charged authorized by me on June 26, appeared on my June American Express statement. That same Am Ex statement also listed a charge made on July 3 for $39.95 by the Grant Academy of Las Vegas for what it described as "INFO Retrieval Ser." which I know nothing about and did not request, order or authorize. Finally, my current Am Ex statememt lists a charge made on July 7 by Grant Search of Las Vegas for $7.95 which I know nothing about and did not authorize. The expanded Transaction Detail provided by American Express for each of these three charges shows the Transaction Descriptions as listed above and the dates and amounts charged. Then it shows the same Merchant Address for all three as "iWorks Inc., 251 Hilton Dr., Suite 200,
Saint George, UT 84770-2201. As of yet, I've not had any luck reaching either the Nevada or the Utah location by telephone. And neither gives an online customer service web address.
The relief I am seeking is to have the two later unauthorized charges for $39.99 and #7.95 removed from my American Express account and my account credited with the refunds. And I want no further dealilngs with this disreputable outfit what ever they call themselves. And since I never receive the free CD, I also want to be refunded for the $1.99 my Am Ex. Card was charged for shipping.
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