My husband and I closed our business PNC Bank after being charged nearly $300 in NSF/Overdarft fees and monthlly service charges that were not in line with their paperwork.
There was plenty of money in our account to use the business check card on a Friday and throughout the weekend. We had deposited funds in the account the following Monday before the deposit deadline for the day. They took the transactions we made on that Friday and the weekend and put them behind a check transaction and delaying the deposit therefore listing the POS transactions as an paid overdraft transactions.
When I complained to the North Salisbury branch they were no help at all and I had to then contact their corporate office only to net a $105.00 refund on our account. Next thing we know the North Salsibury branch cancelled out check cards stating that we were using the card when the funds were not available. Tell me how in the world can anyone use a bank card if their are no funds in the account? Sounds like retaliation for going over the N. Salisbury branch's head - you think!?!
After this, we closed the account after reviewing all our statement. We found that we had been charge over $400 in monthly service charegs they have yet to explain and NSF/Overdraft fees that just don't add up.
Also watch out how they do the "pending transactions" and print out your online statement daily. We found several discrepencies on how they take out the pending transactions which is reflected in your available balance but then watch a few days how everything gets flipped around and next thing you know you are charged an NSF fee for something.
Throughout the short time I had this account (about a year) I actually thought I was going crazy, I was doing bad math, etc. It was not until I went through all my statements and found that we were being ripped off. As a small business I could not afford to continue to do business with this bank.
Words of advice: Bank with a bank that counts your POS and ATM Debit transactions as "straight" transactions. My former bank before PNC and my current bank does just that.
PNC is ripping off people and they know they are. People stand up for your money and do not let PNC or any bank be allowed to continue these unfair and ripoff practices.
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