Usacomplaints.com » Business & Finance » Complaint / Review: Amerisave Loan Company - Amerisave mortgage company georgia. #324219

Complaint / Review
Amerisave Loan Company
Amerisave mortgage company georgia

Where do i begin. This was the worst experience ever... I was approved for a loan for 100% financing, no downpayment, no closing fees, no application fees, blah blah blah, i faxed all the paper work they needed the same day. The loan advisor, Robert Guiderra (he was very nice and answered all my phone calls, but was clueless about the company and what was going on), he tells us we need a contract with the lawyers that you're buying the house and the price for the house,

So we go to the laywers, set a closing date a month later, and fax all those pages of a contract to amerisave, he was sayin your interest rate will only be 5.9%, he promised us it would be that and even lower, so we were happy about that, then a few days later he calls and says we cant give you 100% financing we can only give you 97%, and that you have to pay $3500 down payment, we were upset about that,

The next day he calls and says no we can only give you 95%.. He said if you change the contract to an additional $5000 you can get the coverage of 100%, so i called the lawyers and they sent me a paper with an increase in the home amount. Ok so he promises everything is ok and that he submitted everything (this was a month later, past the closing date),

So i call everyday asking if everything is ok and he says yes and had me get insurance on the house too (i called geico and set everything up with them), they also took my bank account and took the $395, he says they didnt but i saw a decrease in my money, so i will be calling hsbc to see if they really took the money..

2 weeks later, which is today, he calls and says we have to pick an interest rate to lock it in, well it increased to 7.25%, and said he could not bring it down, ok wutever so we accepted that, he also has me fax everything allll over again because they lost our paperwork (w2 forms, paystubs and all that junk) AND THAT WE HAD TO HAVE $2550 READY FOR THE CLOSING DATE (i thought we didnt have to pay downpayment since we increased the loan price)..

Anyway. An hour after that he calls and says YOU GUYS WERE REFUSED FOR A LOAN. Wow that stung us big time. So we just bit our tongues and said ok thanks for telling us that a month and half later, thats great. Worst company i ever delt with, its garbage garbage garbage, so many fn obstacles and i resolved them all, after a month and half passed by we were screwed big time... Do not waste your time on them. Please find other loan lenders..


Offender: Amerisave Loan Company

Country: USA   State: Georgia   City: Atlanta

Category: Business & Finance

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