Lets first start by saying that banks are in the bussniess to make money. But key bank is like a 2nd rate bank. They start calling 5 days after your bill is due. But when they call its not by a person its just to tell you to call them the next day and they do this over and over. So if they start calling on friday, you could get 50 calls by monday when you can call and talk to someone. They are like these scum feeding collection companies. I then called them on monday when it was the first time that i could get a real person and they said that they never called me and that it must have been a mistake. I am paid up till 2110 on my loan and will pay it off my the end of this year. They lie to you on the phone and have even told my kid why they were calling. I would NEVER use Key Bank again. They were rated a D - in the rating of banks. I have accounts with PNC and Citizens and SKy bank and they are 100% better then Key Bank. Get your money out of key bank now bwfore they go bankrupt. It will happen soon.
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