Universal fidelity took money out of my account without my authorization. I called them twice, they refused to credit the money back to my bank account. The person I talked to yelled at me the whole time, and said that they take money out of accounts quite often without the consumers authorization. I asked him if they were going to put it back into my account, he said "probably not". I ended up calling my bank and they stopped the payment, and we are going to file a fraud claim against Universal Fidelity. They will not win this one. Thanks
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