The Money Store has lived up to their reputation as a consumer ripoff from hell. First of all they tried to repossess our home because they said that they didn't receive our payments. Checks for the two months in question were computer generated with the dates documented and both were mailed within a day of being printed. Obviously the attorneys retainer was greater than the amount they said we were delinquent so we had to battle them alone. Luckily we had sufficient cash on hand that we hand delivered and to the scumbag attorneys representing these scumbags to stop the foreclosure.
We immediately decided to look for a place to refinance and found what we thought was a way out. Parkway mortgage out of New Jersy promised us a way out. The loan officer there supposedly had a contact in upper management at the Money Store who worked a deal for us to get out from under the Money Store. Then they promised to do a no cost refinance 1 year later at their best rate considering that we had 12 months of on time payments. I got all this in writing by the way. Well we went for it and in the process The Money Store ripped us off some $5000.00 at closing that they could not tell us what it was for, but we closed the deal just to get out from under them. Well low and behold Parkway Mortgage sold the loan back to HomEQ aka The Money Store and then when I went back to them one year later to do the no cost refinance they were out of business.
We decided to do another refinance one year later and this time we got a more reputable company. We thought we were free from The Money Store forever but low and behold a few months after closing they sent us a letter saying we owed an additional $219.00. I called the attorneys office who closed our loan and they determined that it was HomEQ aka The Money Store who owed us $146.00. Well a little over a year later after sending them copies of the documented proof that they owe us $146.00 they are on their third collection agency trying to extort $219.00 dollars out of us. Everytime I respond they wait a few months and then switch to a new collection agency and I have to start the process all over again. This is organized crime if I've ever seen it. They are unbelievable and those perpetuating this extortion should be locked up. Never do business with First Union Bank aka HomEQ aka The Money Store. Your life will be hell if you do.
Dan
Sandy, Utah
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