Complaint / Review
Household Credit Services
Ripoff

Dear President:

I called Household Credit Card Services before sending my last checks to pay off the loans from the two accounts I have with Household: 5408010008791200, and 5176690002722184. I was told that the promotional rate will end on 10/12/02 and 10/16/02 respectively and as long as I pay off the loans before those two dates I won't be subject to a higher rate.

I did as suggested and paid off the outstanding balance before the above due dates. I am shocked that I have been hit by a 17.99% apr and 13% apr for the two accounts one month earlier than the above dates.

Someone at Household intentionally cheats on me by lying about the expiration date of the promotional rate by one month. It is so unfair.

I would appreciate it very much if you would look into this matter.

I also want to remind you that I will take this matter to a higher level (OCC, FEDs, Consumer Protection Bureau, etc.) if this matter is not resolved to my entire satisfaction.

Sincerely,
Liang Tang
Watertown, Massachusetts