Usacomplaints.com » Business & Finance » Complaint / Review: GE Money Bank - Mishandled - account, customer service, wrongful finance charges. #292919

Complaint / Review
GE Money Bank
Mishandled - account, customer service, wrongful finance charges

I'm within the same scenario as numerous of the folks which have reported.

I bought a Select Comfort mattress along side some components in September that was funded through GE Money Lender. The mattress was said to be shipped within fourteen days and also the remaining product was obtained from the shop the exact same time. Adhering to a week following the purchase, I used to be informed by my device that I used to be likely to release at first of July and so I named Select Ease and terminated the mattress shipping along side my consideration and questioned just how to return the item I previously had. Select Comfort delivered me free cargo brands and educated me they approved back the Mattress purchase with no shipping costs wherever published to my GE Cash consideration and when they obtained the remainder of the item, my GE Cash balance could be zero. Select Ease obtained the rest of the product throughout the month of July. I used on a single month and delivered on October. I began getting calls from GE money-bank informing me I owe them $500.00 bucks. After I advised them that my consideration have been terminated in July which all product bought from Select Ease have been delivered on that same month, they explained I really just owed $300.00 however they could not specifically tell me why I had been being charged that quantity. I questioned the costs and declined to pay for till they created a study. I also known as Select Convenience to confirm they had obtained the returned product. Select Ease could verify getting their product and guaranteed me that I'd no exceptional balance together. After I told them that GE money-bank was attempting to cost me $300.00, Select Ease delivered them the info. Since I have don't owe GE Money Lender something, I've declined to pay for them. The late charges have now been incorporating on and on after a while by. Today Encore continues to be included and that I am being bothered on the daily schedule from 6 each morning to night. I actually donot understand what else to complete...

Additionally, GE Money Lenderis customer support may be the worst. Their workers don't speak language. I will never understand them. They don't care and therefore are never useful and exceptionally inexperienced. When requested a problem they usually move one to someone else who not talk english-as effectively as well as your issue never gets solved. It is a endless period as well as in the meantime, overdue costs keep receiving additional onto your bill each month. I've requested to obtain a shipped statement to determine the things they are getting me for since November. It's today May and my problem hasn't been solved with no statement continues to be delivered to me justifying their costs.


Offender: GE Money Bank

Country: USA

Category: Business & Finance

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