We'd a significant problem having a card which was requested this past year and not obtained. The only real statement or mailing that I actually obtained was twelve months later whenever a statement was delivered for an annual charge. This statement was to get a card that I'd never obtained. I named plus they declined to consider the charge-off despite the fact that the card had never been utilized. I inquired basically might nevertheless obtain my 20,000 factors and free evening easily settled the charge, she did state that a credit could be released for that free evening with marriott rewards. I named them today also it hadn't been completed. Additionally, they've today released a late charge that they will not eliminate.inadequate customer support.
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