I too have been ripped of by this so called Trustmark Financial Corporation. I had lost my job from just having a baby. My husband was working as many hours as he could plus going to school. He was to graduate. Unfortunately he was not able to get a grant this time due to the school did not have enough funds. We didn't know how we were going to pay for his last semester at school. He was so close to finishing.
So I got online to apply for different loans. We due not own our own home so we could not go that route and our credit is not the greatest. After several applications and getting letters saying they we were denied I started to feel like we were never going to get help. Then I got an email from Trustmark.
The email advised me to contact Suzanne Peters my consultant right away to discuss my approval on my loan for $5000.00. I was so excited that I called her right away.
Suzanne told me about the loan that it was from a private lender named Mrs. Barbara Thames. She told me that I had to pay $744.00. This was to be the first 5 pmts of the loan to secure it. I told her that I would have it by Friday.
I went to Wal-Mart and sent the money by money gram so it was an additional 45.84. I was told to send the money to my lender Mrs. Barbara Thames in AZ. I called Suzanne the next day to let her know that I sent the money. Suzanne then told me that she didn't receive my documents yet. So I emailed them this time. It had all my information on it.
I called her again and she said that she had the check in hand that she just was waiting on my papers I told her that I emailed them. She said ok that she would call me back after she took a look at my documents. I never got a call back. The next day I called again no answer instead I got an email stating that my account was now being handled by Amanda Gore Customer service Manager that I needed to call her.
I called Amanda Gore and she explained to me that I was to send an additional 500.00 that I should have been told that. She said that it was for the insurance on the account. I told her that Suzanne told me that I could choose between the insurance or the 5 pmts. Amanda told me that unfortunately that Suzanne was wrong and that my lender required me to pay the additional 500.00.
I don't know how I came up with the additional money but I squeezed it from some where. I called Amanda back told her I sent it and she said she had the check in hand and would call me back that she was on the other line with another customer. So I waited and waited and waited.
A weak went by no money so I called and called and called, NO ANSWER! I left messages. No return calls. So I started investigating this company. Believe it or not I could not find anything on this company. I used to work in collections so I know a few things. I looked up the address and the address is a true address. Then I search if there were any reports on this company and there were none.
I contacted the BBB and there were no reports with them. I filed a report with the BBB. Then I found an online attorney most of them retired that answer questions. So I told them about what happened and what should I do. They advised me to file a report with BBB, which I had already done. Every other day I was also calling the company and sending emails to them to find out what is going on.
One day when I called them I would get a message saying that I was unable to access this #. So I checked online and I got a message saying
Forbidden
You don't have permission to access / on this server.
Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
Apache/1.3.33 Server at AppStuff Port 80
I began looking at my documents they sent me to sign there are different names on the forms as well as a Law firm on one of the forms. I began looking up that and was unable to find this Law firm.
Now my spouse and I have three children, I have no job, In the negative of what I paid this so called Financial Corporation that was to go towards bills that I was unable to pay now, I've lost my car. Now my spouse and I are filing Bankruptcy due to this when if I would have just gotten the loan that was promised to me I believe that we would have been fine.
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