Was quoted a rate to refinance and associated lender fees... Around $2500 first day. Next day was called and informed there were computer glitches and the rates never got locked... Coincidentally the lender fees now were around $5000...
Aggravated but still thinking it was a good deal I said go ahead and Lock in... Got paperwork to be signed to finalize things and saw lender fees around $9500 on the paperwork??? Called and was informed the rate never got locked? Have emails from the Regional Sales Director stating he had locked them both times???
I asked him to pursue it with his boss and was called back stating they were refunding me the $395 they were charging my credit card to do a Home Appraisal! This now forced me to go elsewhere!
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