I had a credit card account that was charged off and sent to APEX collections and I had originally an agreement but when was unemployed I could not make payments so they called my parents home several times and were so rude that my mother was kind enough to set up a payment to help me. This is account that is only under my name no other account holder... However they pursued my family to the point that they just broke down and decided to help me out... My mother had instructed them to stop the auto payment in September however they continued to deduct the amount and then when my mother cancelled her bank account last month they called told me that I needed to pay. I informed them i was still unemployed I didnt have the funds they wanted to settle so again that week they called my parents and spoke to my father before 8am one morning and told my father they were going to sue me harrassing him. Again this is no one's account but my own... So I sent a letter which they confirmed received in the computer that states not to contact anyone besides myself on my account that my personal information not to be disclosed to anyone. And that same week the same rude rep called in the morning harrassing telling me that she was going to sue me and i apologized that i cant do anything i am still unemployed dont have any assets etc. Then she said well then we're suing your family. And started yelling at me that she was going to sue my parents even though this is my account until the supervisor came on to the phone.
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