I have direct deposit into my BOA account. On payday (friday) I went and purchased gas, groceries and dinner using my check card which "froze" money for each of these transactions on my account. I then made a withdrawal for the remainder of my money to purchase money orders for the remainder of my bills.
On the following Monday I knew that I would have another direct deposit into my account at 12:01 am so I went to the electric company and paid my bill with a check knowing that it would also post at 12:01. I thought that worst case scenario if the check posted before the deposit that I would be charged a $35 NSF, no big deal. I was sadly mistaken.
I was at work that night and called the bank at 12:00 to ensure that my deposit made it first and was glad to hear that it did. The next morning I woke up and checked my account online and noticed that all of the charges that I had made using my check card were now in red meaning NSF. I called the bank and was told that the freeze was taken off the card purchases and the check was paid first, then the card purchases were reactivated and then the deposit was posted. Since it was done in this order I owed $35 for each time that I had swiped my check card.
I have worked at Suntrust before in the lockbox and in account processing and I know firsthand this is a crock of bull. If the money is already frozen this money can not be released for at least 3 business days and the bank is obligated to honor all Visa transactions that went through. BOA told me that checks take priority and that is why it was done this way.
If there are any Class Action Suits currently available against BOA please let me know so I can become a part of it. I am a single parent who also attends school and I can not afford these games that BOA is playing. I work everyday and do not recieve any welfare, food stamps or any other government assistance and I have no intentions of giving anyone else any handouts.
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