Complaint / Review
Academy Collection Service - Frank Bruno
Ripoff Lying sleezy collection agency

My husband has been receiving countless phone calls to his place of employment from "Frank Bruno", of Academy Collection Services. After leaving him several messages with our home phone and asking that he not call my husband's place of employment, he finally called our home today. I explained that this debt is being managed by a debt management company, and he proceeded to tell me that his "client" likely does not want to deal with a debt management company and that the whole debt management industry is "under federal investigation". LOL, is he kidding? He then responds to our request to cease calling at work with, "well then set up a payment". Needless to say the call was ended, and a Cease Communications and Verification of Debt letter was sent to him immediately.

Do these people get to say anything fraudulent and unethical that they want in order to scare people into paying them right then and there? Here we are trying to get out of debt and pay our debts through a debt management program and this bottom feeding scumbag is calling at work and at home with threats???