Complaint / Review
North Shore Agency, Inc
Collection Agency

I just received a collection notice from North Shore Agency Inc for a book from Scholastic Books that I never purchased or received. The notice did not include any instructions to refute the charge.

I tried to call the phone numbers listed on the notice. The 866-294-0331 number only gave me the option to pay for the charge or not pay. When I selected the option to not pay I was given the 800-745-2935. When I dialed that number I found it strange that I got a message stating that "A message has not been recorded. Try again later. Please disconnect now."

I am still trying to dispute the charge. Does anyone have a suggestion for further action?

Tasha