This is my e-mail to them:
I just spoke with Jennifer in your customer service department. She informed me that it is your policy and you have an agreement with UPS to leave checks on the doorstep.
This is the most outrageous breach of ethical responsibility I have ever heard of. With the epidemic of identity theft in this country this behavior on your part should be criminal. Fortunately my manager picked up my checks in the hallway, but I will never order from you again and I am reporting you to the usacomplaints.com, my Senators and the FTC. First, the e-mail l received from you said the checks would be delivered in 2 to 3 weeks, AND the order form said they would be delivered by US mail. I had my mail held at the Post Office just in case the checks came early. You chose to send them by UPS. The driver tried to deliver them on July 26 but got my answering machine
Telling him I was on vacation, and giving him my cell number. He left a signature slip a neighbor slipped into my mailbox. The next the UPS driver was let into the building to deliver another package and simply deposed 4 boxes of checks in the hallway of my Apt. Building. They had arrive at least a week early and would have sat there for another 5 days if my manager had not seen them and taken them into his Apt. This is criminal. I don't care about your company or the money I spent with you, I will always order from the bank from now on. I really think there should be a law against what you did. Someone from your company should spend time in jail. I have been the victim of Identity theft before and you are helping the thieves. I will be urging everyone I can think of, City, State, County, and Federal Officials to pass laws agonist such behavior. I have been a customer of your for over 10 years. Goodbye forever.
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