I received a check from a Compass Bank customer. I was near a Compass Bank branch, so I thought it would be convenient to cash the check at the customer's own bank. The check was for $100. When the teller sent the money back in the tube I noticed it was only $95. WHAT? That's 5%.
Well, needless to say I was angry. There were no signs alerting me of the $5 "nickle and dime" scam that Compass has instituted. I pushed the call button and told the teller to either give me my missing $5 or give the check back.
After a couple of other grunts wandered around the lobby looking for someone to approve or disapprove my request they finally opted to make an exception and give me the $5. I told them I wanted the check back instead. They obliged. I certainly hope that employees of company's don't have to go thru this if they are not Compass Bank "customers". I'll just get it cashed at my own bank for FREE. It still has to go thru Compass Bank at some point.
I understand the need for a company to make money, but come on people! After all the fingerprinting, manager calls, and my check going back and forth thru the tube, it was about 20 minutes of their time. Not to mention the extra time of cancelling the transaction, etc. If someone writes you a check on a Compass Bank account and you plan to go to their bank to cash it, have them add the fees that Compass charges. Then their own customers will start complaining about this issue.
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