I have had an Orchard Bank Card for about a year. Every payment I make has been sent in at least 5 days before it is due. I mail payments from Las Vegas, NV to City of Industry, CA. This is a 2 day delivery time (per the post office).
Orchard Bank never posts the payments in a timely fashion. They have sworn to me that they post them the day they are received or at the latest the next day. This is untrue!!!
The US Post office has confirmed to me via email that it is a 2 business day turn around to deliver mail from Las Vegas to City of Industry.instead it takes HSBC anywhere from 7-13 days to post my payments. This of course results in late charges and over limit fees of $30.00 each!
I am currently working on taking this company to small claims court over these fees.
I will certainly post what happens on this website and am interested in knowing if anyone else has successfully challenged this company in court!
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