If there is a possibility of avoiding financing through Vanderbilt, PLEASE do so! This so called mortgage company is a Rip-off!!!
We assumed a loan from the previous owner of our 1999 Clayton singlewide. We purchased it 4 years ago for $30,000. We have never been late in 4 years until last month we had a little bit of a problem so we were almost a month behind but we were in contact with Vanderbilt to let them know what was going on. They have been SO rude to us and treated us like dirt. What happened to respect or a little sympathy? My wife has been harrassed at work and now they are threatening foreclosure, even though we made the payment.
My wife called Vanderbilt to get the payoff information and they refused to give it to her until the payment was made. After several minutes of arguing, my wife finally convinced the rep to give her the amount. We still owe 26,000 after paying $500 a month. It makes no sense. Where does the money go? When we first started with Vanderbilt our payment was $400 and now it is $500. They say its escrow and insurance. We say its BS!
We tried to make a payment over the phone and they wouldn't do that cause we was behind. Said i had to go to Wal-Mart and get a moneygram. I went to Wal-mart and say the price of it, and decided not to send it. I called them and said you either will take my money of the phone cause I am not going to pay 10 bucks for a damn moneygram. Well they said, since you are refusing we will just for close on your house.
Makes me just want to tell them they can have the damn thing, and good luck selling it for what we owe. Since the payments seem to go no where.
I don't know how these people sleep at night. After reading all the complaints about them you would think something would be done to them. What can we do as a group to take them down?
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