Usacomplaints.com » Business & Finance » Complaint / Review: ACS AMericas Servicing Company - Wells Fargo, Fairbanks Capital Impossible to work with on loan We send in paperwork several times with no solution or answers. #193525

Complaint / Review
ACS AMericas Servicing Company
Wells Fargo, Fairbanks Capital Impossible to work with on loan We send in paperwork several times with no solution or answers

In may we fell behind 2 payments and both my husband and I tried to work out a way to get back on track with ASc but everytime you cal you get different answers and different numbers to call. My husband filed Chapter 7 and tried to re-affirm our house loans, but with absolutely no help from ASC he ended up at the end of october just filing on it too.

Both my husband and his bankruptcy lawyer tried to contact ASC to work out some kind of agreement with the loan company so we wouldnt loose our house. They would ask for paperwork over and over, tell us we would have to wait weeks for review and never call back. The house ended up in forclosure before the bankruptcy because we couldnt get any answers from ASC or get them to contact us regarding the loan.

They did at one point work out a modification ut it was to raise our payments by $60 a month, plus recoupe all the attorney fees for foreclosure which were over $3000.00. My husband called them to see if that was the best they could do and they again asked for more paperwork and then they would get back with us regarding paymets.

Our loan went from the original $98,000 that was owed to $106,000. But we never heard back from them again until his bankruptcy attorney called and told us that they wanted to get relief of stay from bankruptcy and go ahead with forclosure. We have done evrything to try and work out something with this company as well as the bankruptcy attorney, but they have proved impossible.

It wasnt until today 11/07 that i found out that ASC has done similar things to other homeowners and have been pretty much one negative thing after another about the way they have treated homeowners unfairly. Seems to me that they have proffited hugely from their scamming business they call a loan company. I read complaint after complaint about how they treat homeowners. I think its time to do something about this company. This many people cant be making up stories about their expeiences.

I have found very scary similar instances that are all to familiar to me and my husband. Its too late for us to save our home because my husbands bankruptcy was discharged today and we have already lost our home to these MONSTERS! They find a house they can proffit on and then when they see a way to get you out of it they do. People work hard to be homeowners and to be basically screwed by someone like ASC is a disgrace to people who have worked so hard like us to be first time homeowners.
Whats even more sad is that I cant explain to my baby girl why we have to move because she doesnt want to.

We made bad financial choices, but we thought we were protected when we filed bankruptcy, but ASC pretty much made it impossible for us to work out something to keep our home.
Surely they cant keep doing this to hard working Americans who struggle as it is just to live, and then they take away the only pride they have left. Their homes!!!


Offender: ACS AMericas Servicing Company

Country: USA   State: Maryland   City: Frederick
Address: 7495 New Horizon Way
Phone: 8662485719

Category: Business & Finance

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