I have had numerous problems dealing with NCO Financial. The rudeness of the people they employ is first and foremost. They will hangup on you if you ask for their name. If you ask for a supervisor, they tell you "we don't have any here." They WILL forward to a voicemail box of an employee who no longer works there. When asked for documention of a debt, they will tell you that they do not have to provide any information.
I searched on the web and found the name of STEVE LECKERMAN. He IS the VP of Collections according to corporate press releases. You can call the corporate headquaters, go to the employee directory on the voicemail system, and get to his office.
I spoke with him and had someone call me, MR RUBE? Supposedly he is the manager directly in charge of the collections offices. He said that he will follow up with my issues. Here is the direct number to his office 800 709 8622.
Please call these 2 guys directly and express your opinions/feelings about their company.
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