My husband recently received a notification from this company that he owed almost 7,000.00 to Advanta Credit Card that he has never had. We contacted Arrow to demand they send all application copies, charges, etc so that we could formally dispute charges.
When we called they hemmed and hawed and would not talk to us. I have sent a letter to them and filed a complaint with BBB. They got this little debt from Merchants Credit Guide. They (Merchants) had contacted us originally about this and we said "no way".
I then tracked Advanta Credit cards down the (consumer acounts) were bought out by Fleet Bank who was then bought out be Bank of America. I contacted Bank of America regarding this account, and they have absolutely no record of it. They went deep down in their archives to try to find something.
It can't be that old because the address that these agencies had was an address that had actually belonged to a close relative, and he had never lived there. I originally contacted Merchants, the Secretaries General in Illinois (who by the way suggested that we settle the debt... So much for actually reading letters) Georgia, and New York (that is where we finally got resolution with Merchants)
These people need to be stopped... How much money do they make from people that just say "oh, no, a letter from a Collection Agency" and send a check... Come on people wake up before you send money investigate!!! Between Arrow and Merchants, they must make a fortune each year.
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