Well, I finally took the time to check bank acount activity online and I was shocked to find a suspicious check made to the order of EDebitPay. This was obviously not mine, because the check number was quite out of place, numbered 39269 when all my previous checks were like 83 and 48.
Anyways, when I looked at the check itself, on my signature line it said something like "pre-approved by accounter." This was bizarre to me, and since I hadn't written any checks for the amount of 159.95, I knew I had to go straight to the bank and tell them of this fraud.
So I went to the bank and they agreed that the check looked out of place and began the loss prevention process. I told them that all attempts to contact the company were in vain. EDebitPay's customer service center wouldn't even pick up the phone after about a dozen attempts to call. Everytime they "put me on hold for the next available representative, " I was subjected to annoying explantions of their business and how that if my bank account was billed that I had ordered a pre-paid debit card online and signed my electronic signature authorizing the charge.
This was all false, and everytime I called and had to listen to the drivel while "waiting for the next available representative, " the automated system hung up on me exactly six minutes and fifteen seconds into the call. Needless to say, I have yet to get a hold of EDebitPay, despite calling several of their different numbers. They all seem to loop to each other and eventually hang up on me.
Anyways, this is definitely a shady business. Hopefully I'm able to get my money back. Because of that fraudulent charge, I have received numerous overdraft charges and am in the hole about $250.
Eric
Akron, Ohio
U.S.A.
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