This company has an online agreement to pay off debts. They said they were authorized to electronic debit my money from my bank, but I have the first page which states my application couldn't be processed because of errors and also I was to mail in the application. Now they took $232. On Oct 21 but when I called the security dept they said they had the right and there is nothing I can do!
Mine was an online agreement but I don't recall doing this on the phone. My bank said I have to be sure it wasn't recorded, my authorization that is. All I know is I have the application and 5 pages of rules etc. But it says that it was Not accepted. And to redo it which I called them and asked not to go ahead with this program. They do not consider that null and void even leaving many voicemails. Can't get them to answer when I call cause they got my account ID number and ask for it on the phone each time I call on the computer etc answer machine. Can't get any further than that!
What can I do to get my start up money back. Should I close out my checking account now?
Will they continue to debit me every month?
Linda
mercer, Pennsylvania
U.S.A.
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