Usacomplaints.com » Business & Finance » Complaint / Review: MBNA America - Ripoff, fraudulent late fees. #123698

Complaint / Review
MBNA America
Ripoff, fraudulent late fees

If I log on to MBNA's online bill pay page, it AUTOMATICALLY sets the date of the payment to be the payment due date (regardless of when I visit the page to make a payment). If I use that date, they charge a $39 late payment fee because it takes two days to process the payment. Even worse, if I make a mistake and come back to the page it RESETS the date _I_ entered.

If they know when the payment is due and that it takes XX days, then they should set the default payment date properly. This is simply unethical. If I could I'd try to file a class action suit based on stuff like this happening. This is quite simply a ripoff.


Offender: MBNA America

Country: USA   State: Delaware   City: Wilmington
Address: P.O. Box 15288
Phone: 8007896685

Category: Business & Finance

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