Where do i begin? This bank Sucks! I should have known better when i 1st opened the account with them. They asked for a $25 min dep. I gave them a money order. What did they do? They process my very 1st transaction as a check (overdrawing my acct) and then to add insult to injury they charged me $25 overdraft fee.
There customer service people are down right rude and arrogant. They ask for your ss# everytime you call (like you are just a number).
Furthomre, they process all of your transactions late at night and will put any transactions thru before your (payroll direct deposit) so they can make money off of you.
Case n point:
Transaction 01/19 Preauthorized Debit HOUSEHOLD ONLINE PMT $20.00
Balance: $3.00
01/20 ATM Deposit DDA DEPOSIT $99.28
withdrawals (before my direct deposit)
01/20 Master Money Purchase $14.30 ($122.08)
01/20 Preauthorized Debit PAYMENT $25.00 ($107.78)
01/20 Master Money Purchase WOBURN MA $30.15 ($82.78)
01/20 Master Money Purchase $51.99
01/20 Insufficient Funds Fee $25.00
01/20 Insufficient Funds Fee $25.00
01/20 Insufficient Funds Fee $25.00
01/20 Insufficient Funds Fee $25.00
01/20 Insufficient Funds Fee $25.00
01/21 Direct Deposit WORLDWXXXXX $526.07
BALANCE IS LESS $150 BECAUSE OF THERE INABILITY TO PROCESS PAYMENTS AS THEY COME IN.!!!
I have already complained to the banking commission in my state. I have been ripped off to the tune of $792.00 in OVERDRAFAT FEES! I was only credited back $70.00??? Are you kidding me. Rippofff beware of this bank and there deceptive check processing, and ambigious terms and conditions.
ANYONE ELSE EXPERIENCE THIS BANK'S BLATEN RIPPOFF??? You call this a Citizens Bank? They should be called #$*@
Beware
Kevin
Boston, Massachusetts
U.S.A.
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