In June of this year I had gotten a phone call from a company called US Benefits offering me to give me a credit card since my credit was not the greatest and I was denied credit by other companies. All I had to was pay a fee of $329.00 and I agreed to pay the first installment of $165.00 which was made on June 2nd. I made the second installment payment of $164.99, but here where I was able see where they were leaving a trail indicating that they were not a legit company.
I went online to access my bank account dating back to August and I had pulled up a photostatic copy of a bank issued draft and was looking it over and saw that the $164.99 that was paid wasnt issued to US Benefits, but to a company called Eclipse Products Inc. And when I began to do some tracking and researching the bank who cleared the draft was through Fleet bank which is now a part of Bank of America and when I called to ask what kind of buisness Eclipse Products Inc. Was they couldnt even tell me anything. The Eclipse Products Inc. That I called was a plastic manufacturing company. When I spoke with the Joe who was the president at the company he informed me that he recieved simillar calls like mine from a guy who too was questioning a bank draft made from his mother's bank account for the same amount of money. So either they're telling people to authorize money and they're altering who the intended payee is to have it sent to a different place. They're doing a crappy job of trying to cover their tracks because the bank does not lie and it seems as if they're running a scam through the use of a legitimate buisness.
I called the company and tried to talk to a manager and got this very rude assistant who made it her duty to stall people who call to question about the credit card that they had paid $329 for and didnt recieve it. I knew she was lying to me because she said that you would recieve your package in 15-20 after making the last payment in August and a month went by and I saw no trace of the stuff I was told I would be getting and that's when I knew they had ripped me off. I issued a letter to the manager Eve Lake that I am contacting not only the Better Business Bureau, but I also contacted the State's Attorney in New York and filed a complaint with them, and even filed a complaint with the State's attorney in my state of residence and even filed a complaint with the Federal Trade Commission so now they're on record with the Government and the BBB said that there's been numerous complaints filed on them in recent months.
I also did some further researching and found there's a physical address for US Benefits since they seem to use an 800 number and a Post office box to recieve their mail when they can't have a buisness without some kind of physical address because the county and state will not grant buisnesses a license without a physical address to determine a buisness has been established. I am going to contact the state and county bureaus that deal with assumed names and deal with issuing licenses for buisnesses and find out if this buisness is in fact registered and if they're not then I am adding that to the State's Attorney report as well. Anyone who's dealt with them recently keep track of everything you have such as bank statements for when they made any withdrawals so you can verify when the payments were taken. File a forgery report with your bank or financial institution right away, and contact the Better Buisness Bureau of Upstate New York and file a report with them, and also file a report with the Federal Trade Commission as well because the more people report them this will force an investigation to open up and bring light to companies such as this one for fraudulent use of funds for services and goods and not sending what the people or persons paid for.
There's a website you can go to which lists all the state's attorneys for all 50 states and Guam, Mariana Islands, American Samoa, and Puerto Rico which is called the National Association of Attorney Generals and their website address is www.NAAG.org and it gives you the full comprehensive list of the State's Attorneys for all 50 states and the 4 American commonwealths. This should be a wake up call to these buisnesses who think they're allowed to take our money and not give us what we paid for that we're not allowing them to steal from us anymore and that we are sensible consumers who work hard for our money. Most of these State's Attorney General sites have downloadable complaint forms you can get online through a PDF file using Adobe reader. If you submit complaints submit only copies of your documents (DO NOT SEND ORIGINALS) because you will not get those back and that goes for forgery reports as well make copies of those as well. Keep all original documents and bank statements.US Benefits will try to make it sound like you're the one in the wrong when in fact they know they're about to get caught up so don't be afraid of them they're just using these tactics to avoid being contacted again for the fact they know what they did was illegal.
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