I ordered my hair on 8/3/ and the funds were immediately withdrawn which I was fine with. What I was not fine with is no contact at all and I reached out to them 4 times via email and phone calls after 2 weeks of no response. After 1 month and finally at my wits end, I put in a complaint to paypal to investigate. Of course, I soon as I did that they sent a delivery confirmation that was dated Sept 1st. I received the package on Sept 7th without a receipt or an apology for the inadequate level of service. For the quality product they portray the service was indeed the worst I have ever experienced online and I would never order from them again. Not because the quality is not good since it seems fine, but because of the complete dismissal of my inquiries and lack of customer service. I do not think I would have received my item had I not put in a complaint to paypal. Please think twice before ordering from this vendor.
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