I ordered a free trail of Acai berry in July for $1.49 then called the Diet Max to cancel my subscription before the trail period ends. The person I spoke too never cancelled my subscription and the nightmare started from there!!! I called Diet Max 3 more times in July to cancel my subscription and each time they will tell me your account has been cancelled.in mean time I was changed $4.97 for a monthly subscription and $87.47 for the product. The same charges and another hidden small amount of $1.95 were charged to my credit card in August and September. I tried to call them again in September to get a refund with no success. I tried to reverse the charges through my bank and I was told I have to dispute the changes directly with
Diet Max. I called Diet Max again and this time I was told the matter has to go to their accounting department and it will take few weeks to process the refund. I was getting sick of these changes and decided to make a stop on my credit card to avoid further charges - THE ONLY WAY TO STOP Diet Max charging my account!!! I called again in October and no answer from line 18003202983, I finally found another phone number from http://usashameboard.com # 18006859229 which seems working so far. Still did not get my money back and no products either.
0 comments