I lately (01/09) purchased a 1.4mm 14k gold string from PRICEROCK.com, an internet store. I felt comfortable buying from their store on the basis of the products explanation of "beautiful quality", fantastic picture of string and (most of all) based on thier present of the one month reimbursement plan outlined on thier website.
Your day the string came, I had been quickly dissapointed. The string was of low quality (you can begin to see the small solder scars where each link was effortlessly registered), it had been of the light silver shade that appears phony (like coated), also it was light than I anticipated. I'd 2 local dealers view it, plus they both established this string is of poor, and may likely split effortlessly. The string is placed 14k, and used to do not spend to possess it examined as I currently understood I would like to come back it, and didn't wish to commit anymore profit this shopping disaster.
I returned towards the PRICEROCK.com site to see the facts of how I ought to continue using the stringis return and obtain my reimbursement. That is after I recognized for your very first time that they cost an ABOVE-AVERAGE "restocking charge" of 25%! WOW... That is clearly a red-flag in my experience. I'd not have bought below, had I observed this reality first. This informs me the organization expects to create $ from me, even if I return their poor product.
I used thier "guidelines" and also have experimented with contact them three times via mail to obtain an RMA# (get thier acceptance) to come back the string. I have NEVER gotten an answer. Lately, I Have started calling thier two outlined figures (732) 765-8181 and (888) 465-3810 and obtain NO SOLUTION, no VOICEMAIL, no SAVING. Don't buy from the business you CAn't reach.
At this time, I figure I've been cheated. Contact it a $130 lesson learned. I really hope people may study my statement AND STEER CLEAR OF buying here. Obviously, you must feel relaxed buying listed here is you had prefer to spend great cash for cheap-looking products.
I'll not disappear silently, I am processing reviews inside the state-of NJ with grievances against them. The corporation ought to be compelled to become more truthful on thier site! Alongside their 30 refund plan ought to be an (*) that relates individuals to tiny printing that states they'll cost A - 25% restocking charge plus they arrange the best to refuse your reimbursement, plus they arrange the best NOT TO keep in touch with you whatsoever. That will have significantly more folks think hard before they store here!
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