The Ulta salon in Opelika, Alabama is awful. It is dirty, the staff does not know how to color or cut hair and they took no responsibility for the damage caused. My scalp was burned and my hair was green, yellow and orange when I left the salon. I called the corporate office and then I called the Regional Manager 3 times. She never returned my call. Totally unprofessional!
I was told to return a month later to have the Salon manager "fix it". Her fix was to bleach it... That's it! Really - that's their repair? Making my experience more miserable than it already was, I had to listen to her racially slur a customer. I would not bring my pets there for grooming!
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