I've been about the dog wellness plan in the last three or four years. Lately my charge card # transformed plus they couldn't remove the 20.00 per month. They're usually calling and place me in selections. Well I've never authorized a deal, therefore have no idea why I'd be put in selections. Then I'd to create my puppy in on an urgent situation because of my child accidenly dropping heated water on him. I contact Banfield 1st allowing them to understand what occurred and advised them I'm at the office and may not obtain the puppy in immediately. I'd ask what my kids might do till I really could obtain the puppy in. The reported there's nothing they might do, there's no overthecounter medicine they might provide him, I'd need to provide him into be viewed. On that notice I approached my cousin to please consider your dog in. When she came they created her watch for 1 1/2 hours before being observed. They mentioned they'd do-nothing for that burn since it wasn't reddish, and simply to watch on him. But advise my cousin that his ears are durty and it has and head disease, they desired to perform a check to determine what type of infection he'd. She told them okay. They never stated he has ended due on his pictures. The statement found $125.00. Our puppy hasn't been having any issues with his ears! Used to do not make use of the medicine and introduced my puppy to some new Vet. They washed his ears and offered him all the pictures had a need to provide him current. He'd 2 pictures, fingernails trimmed, ears cleaned. I inquired if he'd an ear disease plus they mentioned no simply durty. I delivered to Banfield really annoyed, mentioned I'd just like a reimbursement on medicine my puppy didn't require. They mentioned no I really could not do this. I advised them I visited a brand new Vet. And he doesn't require it, no disease and just how annoyed I'm about that. And reported how they created my puppy delay such a long time comprehending that he was arriving on an urgent situation. Which I had been not there for his ears however for a burn. After I mentioned to obtain really furious using the worker she mentioned before everybody that I had been in selections.
I don't understand what it has related to treating my puppy, but was really annoyed that she appeared to wish to advise everybody within the waiting-room for this info. Personally I think these were simply attempting to earn money and didn't provide a garbage about my puppy! I've never seen the Vet. He's the pets proceed within the back, he never arrives to speak. I'll NEVER provide my animals to Banfield again.
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