We approached Mathew Miller of Parrotlet Chickens on March 18th seeking a blue female parrotlet. We'd a pleasing, in depth discussion and were informed we're able to spot a deposit for $25 that might be non refundable after 48-hours, which that very night he'd publish pictures of of his accessible blue parrotlets, in addition to marketing a-50% off discount to the airport must anybody nearby wish to purchase to save lots of us some cash. Actually, these modifications towards the site weren't done-for five times. Nevertheless, we determined we'd stay with the first chicken we selected and move forward using the deal.
We were instructed the chicken could be delivered on April 12th and provided trip details. Our kids visited rest happy to get our fresh small dog the following morning. Three hours prior to the planned appearance I obtained a contact the chicken was packed and taken up to the airport but wasn't delivered since he came late towards the airport. I'd to choose my kids up from college and provide them-this information. But I had been guaranteed the chicken could be on a single trip 2 days later. Oh, and incidentally, he'd dropped my charge card info and may I spend via paypal? This I currently understand is was a safety technique for the vendor since paypal won't matter a reimbursement on the live-animal. Therefore, we settled via paypal and also the trip was rescheduled for April 14th.
April 14th I visited the airport, two kids in pull, and was informed from the freight workplace the solution have been bought, but Mr. Miller did not appear towards the airport. I acquired no clarification, and had never obtained a phone or mail, or may I obtain a phone to the dog owner. I went house with two sobbing kids, and finally got a mail stating "Long story small, I'd material taken from me and ppl aren't trustworth after I making my own goes and home together" and delivery was rescheduled and established for April 16th.
This third-time the chicken came effectively, although lacking the associated health insurance and treatment data. It will have experienced. Additionally, it had no water supply or water-comprising fruit although it'd experienced transportation for atleast twelve hours. It'd several vegetables spread about the base, but no millet which he later explained was type in de stressing a chicken and he must have incorporated some.in under 24hrs. The bird died.
I approached Mr. Miller and did a comprehensive examination of the chicken with him about the telephone, to which he determined the reason for death was tension because of the numerous delivery efforts and his disappointment to incorporate essential treatment data. He profusely apologized, stated problem, and guaranteed to deliver another chicken due to his promise free of charge 24 hours later. It had been my child's birthday and that I allow him understand of the severe annoyed and he assured he'd get directly on it and deliver a brand new chicken asap. He I would like to understand he didn't possess a blue chicken accessible, but could be many assured if we'd take a white that was older and apparently more flexible at no extra cost.
We got a couple of hours to go over and approached him 24 hours later to express yes we'd such as the bright chicken since it was older and we desired to be sure we'd the best chicken to avoid the exact same result. This very day Mr. Burns totally transformed his tale and explained I'd owe $142 for delivery along with a distinction in value because of chicken shade even though evening prior he guaranteed the replacement free of charge. He also stated he'd not assure it is wellness though his site ensures the healthiness of each parrotlet for 10 times. Curiously, his health promise and customer support promise websites have since been taken off his site, though he does nevertheless declare their wellness for 10-times. We were uneasy using the proven fact that he was no further ensuring the chicken and desired another $90 in delivery, therefore we requested to get a return.
It's now been 2 months, and we're however to obtain a return. We think we're eligible for the price of the chicken plus delivery ($226) since it was the horrible delivery (the chicken was packed for transportation and managed three individual occasions and wasn't supplied millet or a water-source) that result in it is demise. We'd not have taken care of that which was completed to that particular pet. Nevertheless, we've informed Mr. Burns we'd be satisfied with a return without the delivery which we wanted it to become released instantly. He's since gotten really aggressive, informing us we might attempt paypal but might get declined and we would be getting nowhere. We've released equally paypal statements along with a state using the Better Business Institution and he's declined to react to both. Actually he understand statements he will definitely not matter a reimbursement due to that criticism?!?
I'd need others considering purchasing through www.parrotletbirds.com to rethink. Though he's an attractive site, appears really educated and was enjoyable through preliminary transactions, our encounter was a catastrophe. The client support continues to be beyond terrible, and also the delivery was completed so badly it led to the demise of the chicken. And 2 months later we're still here awaiting the reimbursement which was guaranteed and it has never been released.
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