Usacomplaints.com » Animals & Birds » Complaint / Review: Petsmart - Dog Grooming. #483175

Complaint / Review
Petsmart
Dog Grooming

We recently got our Yorkie to possess her groomed in the Petsmart in West Hills, CA., (over time of period had passed because the last problems for my puppy).

We usually purchase our materials out of this Petsmart and had obtained her for brushing in regards to a year before.in those days, we obtained a phone from their store that she'd been raced towards the vet and required four stitches to shut a injury under her top knee. Although they where fast to pay for the statement (at their vet) we never obtained any apologies with no longer required her there for brushing. Within the next year we tryed to locate a new groomer and where unsatisfied for all factors. Additionally she currently needed additional treatment as she'd move and pant everytime. She didn't do that prior to the stitches.

Lately we chose to attempt exactly the same Petsmart once we still purchase all our items there for 2 pets and two birds. While my spouse slipped off your dog she was welcomed by disrespect and unprofessionalism but chose to abandon her there with particular treatment guidelines. We obtained a phone about 4 hours later they where getting my puppy towards the vet which she was bleeding poor from the dew claw they had cut too brief. The vet (Banfield) was rude and much more tentitive to Petsmarts requirements (the statement) than mine.

Our pet acquired two stitches within the mat of her base and was sent home. No apology from Petsmart. We where informed to create her in a few times to truly have the stitches removed. Whenever we returned to truly have the stitches removed, Banfield informed us she had a need to maintain them set for another week which she'd been licking them whenever we weren, t searching. She'd require a collar to maintain her from licking the injury. They attempted to cost me for that collar and finally offered me one which considered significantly more than she did. She's just four lbs and it is seldom out-of our website. She never has actually licked the stitches. I actually donot believe there is anybody there that day-to remove the stitches so that they created this justification.

I called the primary practices and was informed I'd notice from somebody in a few times to go over this issue and obtain acceptance to consider her to my own personal vet. Which was five days before and that I have yet to listen to from their website.

DON'T TAKE YOUR DOG TO PETSMART!!! This isn't a frivolous criticism.

Should you want to contact me with more information I will be attained a claude60@socal. Rr.com


Offender: Petsmart

Country: USA   State: California   City: West Hills

Category: Animals & Birds

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