Usacomplaints.com » Animals & Birds » Complaint / Review: Banfield Pet Hospital - Signal Hill, CA - Horrible Service - the worst!. #476095

Complaint / Review
Banfield Pet Hospital - Signal Hill, CA
Horrible Service - the worst!

This is actually the TOUGHEST vet ACTUALLY! It had been a Sunday and my normal vet was shut. I created the challenging choice to possess my precious pet euthanized since she was struggling. Used to do not need her to possess togo through a later date of suffering. I visited Banfield since 1) these were available on Sunday and 2) it had been near to my home - convinced that they might not screw-up a euthanasia.

After I got there they place us in an area and placed on a advertising film on the check to look at till they'd time for you to deliver somebody in. It had been among the toughest times of my entire life, therefore the very last thing I needed to complete was view a movie! We were the only real clients within the location. I really could hear the vet and also the specialists within the back-room having fun with a dog for around 20 units when lastly a technology arrived in. She was totally unaware that I had been there to look after an extremely struggle. She kept moving in and from the space getting only a little dog in together with her enjoy it was all a large celebration.

Meanwhile I'm sobbing and suffering and my kitten is extremely scared and annoyed. She offered us an estimation of $405 to place my kitten along! This involved a personal cremation along with a wooden funeral container that was $238. She showed me a brochure with a variety of containers and that I questioned when the cost might drop easily got the inexpensive plastic one. That issue expense me another 45 minutes while she quit the area looking for the solution. I eventually needed to proceed discover her and need that she access it using the process. She stated that no real matter what container I acquired the cost wouldn't drop - that we understood needed to be wrong, but at this time I simply wished to obtain the heck from there.

They wished to consider my kitten from the space to preparation her and that I stated no, they had a need to get it done within the space with me - my kitten had been frightened enough. That charge me another 20 units so when they ultimately arrived directly into preparation her, these were not thoughtful whatsoever. Lastly we were ready and also the vet arrived directly into provide the chance. The vet was really unprofessional and never thoughtful. I had been surprised to discover THEY WOULDN'T I WANT TO HOLD MY CAT WHILE SHE WAS PUT TO SLEEP! This really is uncommon - all veterans allow your store your dog

Anyway, once the action was completed I went to pay for (every other vet has you spend first so you may simply leave soon after placing your loved one dog to rest - but these idiots were unaware). Well, after I got home I recognized that she charged me for that cremation 2 times. And so I needed to contact 24 hours later to keep in touch with the supervisor to obtain it straightened out. Later within the week they named me in the future get the remains. After I got there they offered me the stays in a inexpensive steel container that I really could have gotten in the 99 cents shop. This is exactly what I paid $238 for! I turned on the lady (exactly the same moron from Sunday) and he or she stated she believed I needed that inexpensive container since I'd requested concerning the cost. I screamed at her and informed her that she created among the toughest encounters of my entire life so much worse than it previously was. The supervisor named me 24 hours later to inform me the cremation location was "creating" me a pleasant container for that stays and they were likely to engrave my kitten's title onto it. Well, after I got the container they "created" for me personally, it'd a "Produced In China" label about the base. At this stage I'd to determine the laughter in most of the.

Well, that's my horror-story about that location. I'd guess any amount of cash that many Banfieldis would be the same terrible way. I've noticed different horrible tales about Banfield also. Do yourself and particularly your dog a benefit and AVOID THIS LOCATION.

Incidentally, since that time I'd my different kitten of 14 years pay at my normal vet's office. The whole process, such as the individual cremation charge me under $200. These were exceptionally thoughtful, subtle, fast PLUS THEY I WANT TO HOLD MY PET!


Offender: Banfield Pet Hospital - Signal Hill, CA

Country: USA   State: California   City: Signal Hill

Category: Animals & Birds

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