Customer name: Claudia Ossa
Dog name: Chester
Telephone #: 408 772 5128
On December 15, the Banfield center in Dublin, California misdiagnosed my dog with bronchitis and developed an antibiotic named clavamox. The statement was more than $200. For 5 times your dog didn't display any indications of recovering. I subsequently got your dog towards the crate where I bought it. The dog owner paid attention to the caugh and stated he'd handled that same kind of caugh numerous occasions. That it had been only run cough which based on his go through the puppy ought to be handled with doxycyclin and never clavamox.
I returned to Banfield on Dec 20 and informed them that there is no enhancement. The nurse required your dog towards the physician and after five minutes returned out stating your dog had “ammonia”. I requested the nurse if he intended “pneumonia”, to which he responded – “no, your dog has ammonia”. I told him I had a need to talk to the physician since I never heard about this kind of infection. Certainly enough, the physician arrived and stated your dog had “pneumonia”. A nurse that's never noticed the term “pneumonia” can't probably be considered a nurse. They have to have randomly employed a passerby to complete the task.
I continued my discussion using the physician. I expected her is she might recommend Doxyclyclin as suggested from the operator of the Crate. She stated doxycyclin wouldn't aid since it was a medication for kennel cough and my puppy didn't have crate caugh. She stated they required some Xrays worth nearly $400 bucks to be able to recommend the right therapy. At this time I had been currently really suspicious of the clinic’s capability assist my puppy recover. I declined the Xrays and he or she suggested that it'd be greatest easily might return my puppy and obtain a wholesome one.
I returned towards the operator of the crate decided to come back my dog. He explained that even though cough was moist he was 99% sure it had been run cough. He organized to get a visit using the vet that treats his animals and explained when your dog didn't improve in 5 times I really could return your dog to get a complete refund. Their vet recommended Doxyclyclin and after 5 times the cough was eliminated. As easy as that!
To sum up, Banfield misdiagnosed my puppy twice. They employ unqualified people and dress them up as nurses. Plus they attempt to allow you to invest around you are able to.
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