This company called my home phone number at least twice a day, sometimes after 10:00 PM for two solid months. My husband contacted them and asked that they immediately remove our phone number from their database yet the calls continued unabated for another week. We are on the Do Not Call list and the FTC makes it very clear that companies MUST STOP calling you if request that they do so. Scarborough Research/Scarborough Survey is a FOR PROFIT company, not a non-profit and they SELL the information they collect. This is a direct contradiction to the posts - most likely from Scarborough representatives - claiming that Scarborough Research/Scarborough Survey is EXEMPT from contacting consumers because they are conducting surveys. Again, according to the FTC, THEY MUST CEASE AND DESIST harassing consumers if you tell them to remove your name from their database. A gentleman named Ray left a voice message on my phone last night; you may reach him directly at 800-753-6043. Please flood him with calls - turnabout is fair play. I told him that my husband and I filed a formal complaint with the FTC and also a formal complaint with the Attorney Generals of both New York and Florida, where the call center that employs the telemarketers harassing us is located. I was so angry I could barely speak as they have been calling me when I am trying to rest and recover from surgery. Please visit the Do Not Call website and file a complaint every time you receive a call from them. If they call our number again, we are going to hire an attorney and sue them for harassment.
AGAIN, this abhorrent company is NOT EXEMPT from the DO NOT CALL REGISTRY. THEY SELL YOUR INFORMATION!!! If they are calling you from a state other than Florida, file a complaint with the Attorney General. Keep a detailed record of how many times they have called you, your attempts to have your number removed from their database, and the names of the representatives and supervisors you have spoken to. IF THEY PERSIST, SUE THEM!!!
Here are their addresses:
Headquarters
Scarborough Research
770 Broadway
New York, NY 10003
Phone: 646.654.8400
Fax: 646.654.8450
[email protected]
Survey Operations Center
Scarborough Research
3111 N. University Drive, Suite 106
Coral Springs, FL 33065
Phone: 800.753.6043
[email protected]
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