I purchased my 2004 Chevy Silverado new and financed with GMAC. I was going through a divorce and lost my job... A great time in life. I stayed in contact with GMAC and made payments as I could.
As things got worse I made agreements to settle the past due amounts within a period of time. When I got to the bank to get a cashiers check for GMAC, I would call them to make sure the amount was correct. Every time (half a dozen at least), they said the offer had changed and in the long run, GMAC said come up with the total pay off or return the vehicle.
Many times when I tried to speak with a GMAC agent, I was either on hold 45 minutes with no one picking up or in most situations they just hung up on me.
Every time it was someone new, or a different person with a different story.
I told them, "Please take my money!"
They never honored their deal with me and I then bought another car and called them and said to come pick it up and stick it up your *!
It took them 7 months to come get the truck.
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