Usacomplaints.com » Cars & Transport » Complaint / Review: Westlake Financial Services - Unable to plate vehicle for seven months, threatened with jail. #218450

Complaint / Review
Westlake Financial Services
Unable to plate vehicle for seven months, threatened with jail

Bought vehicle 5/30/06 paid 2500.00 down with a 95 Camaro plus paid a 255.00 extra payment that they say they did not receive and that we have to prove car lot sent them that payment. Car lot closed with in 30 days of purchase. We were unable to get westlake to help us get paper work to plate vehicle said we do not need title to plate it. It took until 1/23/07 to plate.

We can not drive it due to it has been on repo list since we got it. Repo men came to door threatened us we were going to jail in front of our kids westlake also said we were going to jail for fraud and theft because it was not in our name how can we get it in our name with out the paper work.

After many threats I told a Ms. Colman from Westlake I was contacting the att. General she laughed at me and said I can't pay my bills but I have receipts of every payment since we got vehicle. Also car lot sold Camaro and it was to be applied to our bill it was not it sold for 1500.00 we have proof of that also.

We get calls all hours of day and night. Threatened oldest daughter if she did not put us on phone we were not home at the time. We have 3 bills with the same due date but different amounts owed. We have no idea what we owe on this vehicle. Tried to get just one person to work on this and instead we have many each one has a comment to us from we just want a free vehicle to we can't pay our bills.

We offered vehicle back to them within the 30 days of purchase if they would void bill they said no we want our money. In letters said we have not responded but my cell phone bills reflect that I did respond many times. Asked to talk to manager was told they were the manager. What can we do.



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