Usacomplaints.com » Business & Finance » Complaint / Review: BB&T - Held Check Deposits and Highest-First Check Processing. #519931

Complaint / Review
BB&T
Held Check Deposits and Highest-First Check Processing

BB&T is ripping off the consumer by manipulating the processing order of checks, deposits and withdrawal holds. They also changed the way they handle checks that are deposited. They used to give you full credit for the check at processing time. Now they release only $100.00 and then the remainder at 6:00 A.M. Everyone knows that a bank's processing time is midnight. Isn't it convenient that they release the remainder of the deposited check at 6:00 A.M.? It is for the sole purpose of making NSF fees.

BB&T also processes the checks you have written from the highest to the lowest amount. This is also to make more NSF fees. If they were an honest bank, they would process from smallest to highest. I asked the account verification department rep why they would process from highest to lowest (I already knew the answer), but he was not able to give a reason. Imagine that. When I told him the reason was NSF fees, I was told that I was entitled to my opinion.


Offender: BB&T

Country: USA   State: Virginia   City: Virginia beach
Site:

Category: Business & Finance

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