I have had nothing but problems with this bank since opening my account with them. Not only have they charged me several hundred dollars in NSF charges, but they are always letting people withdraw money from my account without permission, causing more overdraft charges.
I have spoken to many customer service reps with no luck. They treat me as if I have done something wrong, when the only thing I am guilty of is trusting them with my money. As of now I have two accounts overdrawn with them, and there is no way I can pay it because BB&T has all my money.
I called and told them, "DO NOT LET ANYONE AUTOMATICALLY WITHDRAW FUNDS FROM MY ACCOUNT," and the very next day I called to check my account and found out that someone took money. Now not only am I broke, but I owe them, plus the bounced checks and the fees that the stores charge. I will be in financial trouble for a while due to banking with BB&T.
I hope that someone stops these people from taking money that does not belong to them.
Sincerely yours,
Starving in Ga
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