I had a mortgage with GMAC for 8 years. I was always complaining to them that they fail to use the technology available to properly notify me of problems. Instead of sending snail mail all of the time, they need to send me an email and let me know when there is a problem. Because of work, I have moved 6 times in 6 years and my postal address changes constantly, while my email address has been the same for 10 years. My house is rented out.
Wow, what a wake-up call. GMAC sold my mortgage to Midland. Like many others on here who are having the same problems, I was moved in November when GMAC sold my mortgage to Midland. I thought GMAC was bad, but Midland must be the worst I have ever heard of! It is impossible to make a payment online. There is no method whatsoever to make a web-based payment, and the representative I talked to said they have no plans to change it. Then I found out they are closed on weekends, so you can't make a payment on the weekend either. And wait, they charge you to make a payment on your own account. I get charged $20 for the privilege of them taking my money. What a scam!
Why is it possible for GMAC to transfer my mortgage without my permission? I don't want to be with Midland. No one asked me, yet I am now stuck with the bottom of the barrel of predatory lenders. And I can't just refinance, as my credit got messed up (my rental manager stole the rent payments and then filed bankruptcy, and he never made the payments).
So I am now stuck with the worst of the worst. I bet GMAC did that on purpose. I complained about their lack of technology, and they stuck me with someone even worse than them. I am infuriated. I am an IT guy, and it is beyond absurd that I have to deal with such a backward company that doesn't understand technology.
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