We have been Allstate customers for 25 years. Last week we had to rely on our homeowners policy to cover damage in our home.
Our home is built on a slab. Water pipes ruptured under the slab. Allstate said it would not cover that damage or the repairs after we had the pipes replaced, when the plumbers had to cut holes in the kitchen and garage. The holes are still not repaired.
In the meantime, our policy was up for renewal on July 13th, but they charged our escrow account $1,048.00 on July 11th, while all this was going on, to make sure they got their money.
This company is run by a bunch of crooks, from their agents (salesmen) to their senior staff.
I have no choice but to go through the state insurance commission and the Better Business Bureau to recover my damage costs of $4,359.00. If you are insured by Allstate, be assured that you are paying for their Christmas parties and their employee benefits. You are paying for something that is useless and expensive.
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