I closed my sprint account about six months ago, within two months the account was turned over to RPM the amount was 290.00$. A 200.00$ early termination fee because spinnt refused to replace my phone or allow me to upgrade to a newer model.
On March 30 I Paid RPM 100.00$ on the account and again on May 15 I made a payment of 50.00$. I the mean time I NEVER received anything in the mail stating how much I actually owed RPM So long as I gave them money no questions asked everything was fine, but a couple of weeks ago when RPM contacted me about making another payment. I wanted to know the balance or what I still owed on the account.
The person I was speaking would not or could not give me that information he would not tell me his name, he became very rood and abnotious at times shouting at me. When I asked to speak to his supervisor her behavior was no better. She began to speak very loudly at me thearting me if I did not pay the remaining balance of 195.00$, and I inquired about the first payment of 100.00$ she told me there was on record of said payment but I have proof because its on my bank statement.
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