Usacomplaints.com » Traveling & Tourism » Complaint / Review: Priceline.com - Refused to cancel reservation made in error on keyboard. #309485

Complaint / Review
Priceline.com
Refused to cancel reservation made in error on keyboard

After entering information requested on the website I asked my husband to review it and see if it was correct. I then went to the bathroom. We were watching our granddaughter at the time. She must have pressed some buttons on the keyboard because when I returned the ticket information was on the screen. My husband had not reviewed the information and the dates were incorrect. I called Priceline.com and explained that the information had been entered in error and they refused to cancel the reservation. I explained that this was a mistake and the charges would cause hardship on my family and the agent said it was too bad. It seems hard to believe that I would have to pay for something that was ordered in error.



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